For Business Users
As a business owner, there's nothing more disempowering than having your livelihood grind to a halt due to technical difficulties. We can help you make these kinds of things a non-concern.
Salmon Bay Technology's Help Desk is a very affordable subscription-based service that offers complete end-to-end business support, enabling you to stop feeling like you're spending more time stressing than actually getting work accomplished. We offer you the availability of remote help desk support, in-home support, in-shop computer maintenance, and just about any other service you could possibly need when it comes to IT.
We specialize in using hybrid remote access technologies, and are able to provide support to your desktop and networks even if you're miles and miles away.
- Subscription includes subscription to paid Antivirus software and Livedrive online backup.
- We can set IT Group Policies across your entire network, ensuring that your business is secure both internally and externally.
- All incidents, whether big or small, go into our constantly monitored ticketing system, which will allow you to always have an open line of communication with us until your issues get resolved satisfactorily.
- We can set up automated deployment of new software and software updates across your entire network, saving you money and time versus doing manual deployment.
- You'll have access to completely local, Seattle-based technical support whenever you need it.
- Our certified Help Desk Agents are skilled technicians with the ability to troubleshoot issues with applications and services, getting you back to what you need to do.
- Labor rates are discounted by $10/hour.
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